How Do I Talk to Someone at Hawaiian Airlines?

How do You Speak to a Live Person at Hawaiian Airlines?

Confronting any kind of sudden problem whenever making a flight reservation on Hawaiian Airlines? Or do you need immediate assistance for any query related to services provided by Hawaiian Airlines to the passengers? It doesn’t matter what is your problem as you can directly contact the customer service team at Hawaiian Airlines and get the required assistance on numerous queries. Hawaiian Airlines is the best airlines and the flag carrier of Hawaii that proffer its scheduled flight services to more than 32+ both domestic and international destinations. One can enjoy the world-class traveling comforts when traveling in its flights and also talk to a Hawaiian Airlines Live Person for resolving all kinds of problems that come during or after flight reservations.

Problems can be resolved through Hawaiian Airlines Live Person

The live person team at Hawaiian Airlines is capable of resolving all sorts of problems you face before or after traveling. They will also take a very quick span of time for providing reliable assistance whenever you speak to someone on Hawaiian Airlines and some of the most common queries that you can fix are given below:

  • Flight booking or reservation issues.
  • Baggage allowance or policy.
  • Flight date change or ticket change.
  • Manage booking related queries.
  • Seat upgrade or change.
  • Flight cancellation related queries.

Different Ways to Speak to Someone at Hawaiian Airlines Customer Service

There is a long list of contacting options that you can choose to speak to a live person that is given below:

Via Online Chat: Hawaiian Airlines provide an online chat option to its passengers and one can chat with the live person for varied queries. You can follow the below steps to chat with someone:

  • Go to the official Hawaiian Airlines website.
  • Scroll down to the Contact Us section.
  • Click on the Live Chat option.
  • Enter the required details such as booking number, email address, etc.
  • Enter your queries into the given box and then click on the Start Chat tab.

Via Text: If you have any kind of question, then you can also text at 38285 between 5 am to 11 pm HST, and the team of customer service at Hawaiian Airlines will revert you immediately with the possible assistance.

Via Email: You can also send an email for any kind of problem or queries to Hawaiian Airlines and speak to a live person at Hawaiian Airlines upon revert with the help of the below steps in a quick manner:

  • You can visit from your preferred browser.
  • Now select an option as per your choice or click on the Make a Request tab.
  • Select your topic for which you need assistance from the drop-down menu.
  • You can enter your contact information into the given field and then enter the query for that you need assistance.
  • After that, you can click on the Submit tab to submit your request.
  • Now you will get a response from the customer service team to resolve your problems.

Via Phone: You can contact Hawaiian Airlines customer service live person directly after making a phone call on their phone number with the help of the below IVR option:

  • Dial phone number 1-800-367-5320 from your phone.
  • Press 1, for the reservations or cancellation.
  • Press 2, for general inquiries.
  • Press 3, to submit a complaint.
  • Press 9, to talk to a live person at Hawaiian Airlines.

Via Writing to Hawaiian: You can also send your queries in the written mode on the given address which is given below:

Hawaiian Airlines

P.O Box 30008

Honolulu, HI 96820

Via Social Media: You can also speak to Hawaiian Airlines Live Person by following Hawaiian Airlines on multiple social media platforms such as Facebook, Instagram, and Twitter and get 24/7 assistance.

Hawaiian Airlines Customer Service Phone Number List


Hawaiian Airlines Hours of Operation Toll Free Phone Number
Reservations 24 hours, 7 days a week 1-800-367-5320
HawaiianMiles Service Center Mon – Fri 7:00AM – 4:30PM (HST) 1-877-HA-MILES (1-877-426-4537)
Web Support Center 24 hours, 7 days a week 1-866-586-9419
Web Support Center Mon – Fri 6:00AM – 7:30PM 1-877-HA-CARGO (422-2746)
Central Baggage Service 8:00AM - 6:30PM (HST) 1-866-389-6654
Hawaiian Airlines Vacations 24 hours, 7 days a week 1-844-762-0089 (US & Canada only) All other locations 1-312-279-7761

Hawaiian Airlines Official Information and Other Contacts


Hawaiian Airlines Address: Hawaiian Airlines 3375 Koapaka St Honolulu, HI Airline Companies - MapQuest.
Official Website:
Customer service: 1 (800) 367-5320
Baggage tracking: 1 (866) 389-6654
Parent organization: Hawaiian Holdings, Inc.
Headquarters: Honolulu, HI
CEO:  Peter Ingram (Mar 1, 2018–)
Ask a Question:
Fax:   1-808-840-8333
Contact Us:


Hawaiian Airlines FAQ's

How do I contact Hawaiian Airlines?

If you want to contact the Hawaiian airlines, then you have to follow below ways carefully.

Connect via phone call:

  • First of all, you need to call on the provided Hawaiian Airlines Phone Number 1 (800) 367-5320. Once the call gets connected, you are required to explain the problems in order to get accurate and simple solutions.
  • The customer assistance is available 24/7 in your service and the phone numbers are toll free.

Connect via Live Chat support and social media:

  • In this, you have to chat with the customer representatives and you will get useful and instant answers to your questions.
  • You can ask your queries on social media such as Facebook and Twitter as they are available 24/7 in your service.

Connect via Text messages:

  • You can send your queries to Hawaiian Airlines on that phone number via SMS.
  • Text support service of the Hawaiian Airlines begins between 5 am till 11 pm.
  • You can forward your queries or questions to the provided text support phone number of Hawaiian Airlines inside the available time limit.


Does Hawaiian Airlines have senior discounts?

Yes, the Hawaiian airlines do not offer senior discounts to its passengers.  It offers 10% discount to senior citizens. If you are using the senior citizen discount, then you have to submit the important discounts.

Can I cancel my Hawaiian Airlines flight online?

Yes, you can cancel your Hawaiian airlines flight online. If you want to cancel your flight ticket, you need to follow below steps.

  • Open the official website of the Hawaiian airlines.
  • Visit my trips section to access your existing itinerary.
  • Enter the last name of the guest who booked the reservation and the 6-letter verification code or ticket number linked with the reservation. Choose “View my trip”.
  • After the reservation itinerary is displayed, look over the cancelation instructions. Go through the instructions and click the “cancel reservation now and rebook later” button to proceed further.


Will Hawaiian Airlines waive change fee?

Yes, the Hawaiian airline waive change fee. The change fee waiver will be granted for the tickets that are purchased between Jan 1 and March 31, 2021 for any Hawaiian flight. The change fee will be waived but you need to pay the fare difference.

Can I cancel my Hawaiian Airlines flight online?

Yes, you can cancel your Hawaiian airline flight online. For that, you need to go to the official website of the Hawaiian airlines. After that, move to my trips section. Give the last name of the passenger and ticket number connected with the reservation. Select “view my trip” option. Now, your flight booking will come on the screen.  Read the instructions and tap on the “cancel reservation now and rebook later” button to move further.

How much is Hawaiian Airlines change fee?

Due to the COVID 19 pandemic, there are some modifications in the flight change policy. According to the updated change policy, this airline doesn’t take any change fees from the passengers. However, this policy changes from situation to situation.

Do Hawaiian Airlines miles expire?

It is good to know that you can earn miles on the Hawaiian airlines. But these miles only expire when a member doesn’t earn or redeem miles for 18 consecutive months from the last day of member activity.

How can I contact Hawaiian Airlines by phone?

If you are getting any sort of problem related to Hawaiian Airlines or you have any kind of query, then you can dial Hawaiian Airlines phone number 1-800-367-5320 and 1-805-209-1812 speak to someone for getting effective assistance on every single query to come during or after reservations.

Can you text on Hawaiian Airlines?

Yes, you can simply send a text on Hawaiian Airlines by describing your queries at 3825 between 5 am to 11 pm and the live person will revert you immediately for providing the relevant assistance on your varied queries.

Does Hawaiian have online chat?

Yes, you can go through the online chat support option on Hawaiian Airlines where you can chat with a representative on your different problems and they will give you instant help on your varied problems related to Hawaiian Airlines. You can visit the official website and then select the Chat Support option under the Contact Us section.

Does Hawaiian have 24/7 customer service?

Yes, Hawaiian Airlines proffer amazing customer service to its passengers on all kinds of queries that come whenever you make a flight reservation. You can dial Hawaiian Airlines customer service phone number 1-800-367-5320 and 1-805-209-1812 get in touch with a live person for getting the immediate and reliable assistance.

How do I get a refund from Hawaiian Airlines?

  • Open the official website of the Hawaiian Airlines and then choose My Trip tab from the home page.
  • Next, enter the Last Name of the passenger and the Confirmation Code or E-ticket.
  • Click on the continue button.
  • Now, you are redirected to Hawaiian Airlines manage booking page.
  • After that, you will see cancellation option and for applying for a refund. Besides all this, if your flight is applicable for a refund only then only you can apply for a refund.


What is the cancellation policy for Hawaiian Airlines?

  • If you cancel the ticket within 24 hours form the flight booking, you will get full refund. Any kind of flight cancelation can be made online and offline.
  • Hawaiian Airlines don’t take any cancellation fee if the booking is done 7 days or more prior and canceled within 24 hours to the scheduled departure.
  • If you flight gets delayed for more than 3 hours, then you may cancel your flight without any cancelation fee.


How do I file a complaint with Hawaiian Airlines?

You can file a complaint with Hawaiian airlines by visiting the official website of the Hawaiian airlines. Go to the voice a concern section and then enter all the necessary details. After that, click on submit button.

How do I find my confirmation number for Hawaiian Airlines?

You can find your confirmation number for Hawaiian airlines by going to the Hawaiian airlines website or you can directly call on the Hawaiian Airlines Customer Service Phone Number 1 (800) 367-5320 for instant assistance.

How do I get my boarding pass for Hawaiian Airlines?

You can get my boarding pass for Hawaiian airlines by downloading the Hawaiian airlines mobile travel app for android or iPhone or visit official website of the Hawaiian airlines.

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