How Do I Speak to a Live Person at Eva Air?

Eva Air is one of the revered and most popular Taiwan based airlines which is headquartered in Luzhu District, Taiwan. Eva Air has a fleet size of 82 which is capable enough to fly to more than 62+ destinations including Asia, Europe, America, Australia, and more. Eva Air always provides the best and reliable travelling services to its passengers that one can enjoy during their trip. There are plenty of possible ways provided by Eva Air to its passengers for making reservations and if anyone confront a problem, then one can contact the live person team of Eva Air that provides the relevant assistance on every query.

What kind of Problems Can Be Fixed through Eva Air Live Person Support?

There are varied issues can simply fix with the help of live person and when you talk to the live person at Eva Air Live Person Customer service, then you can get help on below queries:

  • How to book a flight on Eva Air?
  • How to manage my Eva Air reservations?
  • How to change or cancel my Eva Air flight?
  • What is Eva Air baggage policy?
  • How to check my Eva Air flight status?
  • How to get a refund on Eva Air?

How to Speak to a Live Person at Eva Air Customer Service?

Speaking to a live person at Eva Air is one of the best ways to get rid of plenty of problems that you confront during or after making a reservation. But if you don’t know how to speak to Eva Air Customer Service Live Person, then you can follow the below methods and choose any preferred mode of communication:

Online Chat Support: By following the chat support option, you can online chat with the team of a live person and they will give the proper solutions on every single query related to the Eva Air.

Email Support: You can also share your problems through email and then these live persons will revert you via a call or email where you can directly talk to the live person in order to get the perfect solutions.

Social Media: You can also get in touch with the live person through the varied social media platforms and talk to live person instantly.

Phone Number: The best way to talk to Eva Air Live Person is by making a phone call and you can dial their toll-free number from all over the world.

Eva Air Customer Service Phone Number List


USA Number & Address
Reservation/Ticketing Hotline :+1-800-6951188/+1-646-2786060
Reservation Fax No. :+1-646-2786050
Office Telephone Number :+1-646-278-6060
Office Address 1450 Broadway, 31st Floor, New York, NY 10018, U.S.A.
Ticketing Fax No. :+1-646-2786050
Hotline Open Hours Monday~Friday: 08:30-17:30 Saturday/Sunday & Holiday: 07:00 -15:30 (Pacific standard time)
Ticketing Counter Address 1450 Broadway,31st FL.New York, NY 10018
Ticketing Counter Fax No :+1-646-2786050


Taipei Number & Address
Reservation/Ticketing Hotline :+886-2-25011999
Reservation Fax No. :+886-3-3510022
Office Telephone Number : +886-2-25011999
Office Address 117, Sec 2, Chang An E. Rd., Taipei 104 Taiwan
Ticketing Fax No. :+886-3-3510131
Hotline Open Hours Monday~Sunday & Holiday: 8:30-17:30
Ticketing Counter Address 117, Sec 2, Chang An E. Rd., Taipei 104 Taiwan
Ticketing counter Open Hours Monday~Friday: 08:30-17:30 / Saturday, Sunday : Close / National Holidays (Excluding Saturday, Sunday): 08:30-17:30


Eva Air FAQ's


Can I change my EVA Air flight date?

Yes, you can easily change your EVA booking to modify your flight date. To finish this process, you can use the Eva Air Phone Number and contact customer service. For this, you can contact and talk to the customer service to change your flight booking.

Apart from this, you can also use the Change Dates/Flights option to finish this process. Here, finish the process by entering the login credentials. In the end, you need to choose the flight date and complete the intended process.

How Do I Email EVA Air Customer Support?

Customers may need to ask some relevant questions to EVA's customer service. In this scenario, contacting support by using the email service is very crucial for any customer. This method may sound monotonous but it is very effective in fetching the relevant information.

  • First, open the official EVA Air website and go to the Contact Us section.
  • Get the email and compose it to form the official email.
  • Enter in the sender address and send it.

How to get an EVA Air booking refund?

Getting the refund of your EVA reservation is any easy task for every person to achieve. You can easily get a refund of your EVA booking by using the official refund process of the airline. The refund is always provided in the same form of payment and following the other official rules.

  • Visit the official EVA Air website and navigate to the refund form section.
  • Enter the Contact as well as the booking details in the refund form.
  • Attach your file to corroborate your claim and describe your issue.
  • Submit the form and let the customer service analyze this issue.

How do I cancel my EVA flight?

Cancelling the EVA Flight booking is very easy for all the passengers, you just need to follow the official process by using the following details. To achieve this, you should visit the official EVA Air website and move to the flight cancellation section. To use the flight cancellation process, you should always follow the official process only. In addition to it, you can also opt for the EVA Air Customer Service to process the flight cancellation. With this method, you can connect with the real person and request him to revoke your EVA booking.

Is EVA Air still operating?

Yes, EVA Air continues to provide its service of offering cheap and luxurious air travel to other passengers. However, it has reduced the frequency of the operations of its aircraft in August 2020. This reduction of flight operations comes as a result of international flying restrictions. To know more about the operational ability, use the EVA Air Customer Service Number to contact the official customer service team. This can be done by using the services phone number or valid email address.

How early can I check-in for an EVA Air flight?

Every passenger is allowed to make a check-in to its EVA flight from 48 hours to 1 hour before the scheduled departure. This period is only available for those passengers who complete the check-in via online mode. Although, any check-in by any other form allows you to check-in at least before 2 hours of booking.

Are travelers offered an option to select seats on Eva Air?

Yes, Eva Air offers its travelers an option to select seats for their bookings. However, depending on the fare family of the flight ticket, the traveler can select the seat for free or for a fee using the manage my trip service.

  • Other guidelines for seat selection:
  • The seat selection service is available until 12 hours before the departure.
  • Also, this service only applies to international flights operated by UNI Air or Eva Air.
  • However, the airline holds the right to reallocate or assign seats to the travelers because of safety or operational requirements.

How much baggage is allowed by Eva Air?

I) Carry-on baggage allowance

As per the baggage allowance for the travelers who have confirmed Royal Laurel, Premium Laurel, and Business class fares, they can carry a maximum of two baggage of 7 Kg each.
Further, in the case of Economy and Premium Economy class, the passenger can carry one piece of baggage of 7 Kg.
Moreover, the total dimension for the carry-on baggage should not exceed 23 x 36 x 56 cm.

II) Checked baggage

a) Weight concept ( excluding the countries where piece system applies)

  • Royal Laurel, Premium Laurel, Business: 40 Kg
  • Premium Economy: 35 Kg
  • Economy ( Up)- 35 Kg
  • Economy (Standard)- 30 Kg
  • Economy( Discount)- 20 Kg

b) Piece concept ( Flights To/ From Canada, the US, and other countries in Central and South America)

  • Economy ( Discount): 1 bag, 23 kg
  • Economy (Up, Standard, Basic): 2 bags, 23 Kg each
  • Premium Economy: 2 bags, 28 Kg each
  • Royal Laurel, Premium Laurel, Business: 2 bags, 32 Kg each
  • Besides, travelers who wish to carry excess baggage can feel free to reach out to Eva air customer service to seek
  • the required assistance to manage their baggage.

How can one book a flight with Eva Air?

For the travelers who are wondering how they can confirm their reservations with Eva Air, they can either make use of the online reservations process or dial the Eva air customer service number and provide the travel-related information to confirm the booking with Eva Air.

How much does Eva Air cost to change confirmed reservations?

Travelers planning to change their reservations confirmed with Eva Air, as per the airline guidelines, the traveler is required to make payment for the fare difference and $50 change fee applicable as per the fare type.

Besides, to confirm the change fee, the traveler can reach out to Eva air customer service and modify their reservations accordingly.

Is Eva Air refunding flight tickets?

The travelers wondering whether the airline is refunding the cancelled booking, as per the airline policies, for the flights to/from the USA, a no-penalty 100 percent refund is offered to the travelers if the refund request is submitted within 24 hours of the purchase of the flight ticket.

Besides, to check the eligibility of the Eva Air booking, the traveler can contact the Eva air customer service by using any of the contact options and manage their booking in time. 


  • Customer Reviews
      • Last month, I have contacted to Eva Air live person to cancel my Eva Air flight ticket. He has suggested the right way to cancel my Eva Air ticket.

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