Turkish Airlines has been given a 3-Star rating for the consistency of its airport and onboard goods, as well as the service rendered by its employees. Seats, services, food and drinks, IFE, cleanliness, and other aspects of the product are classified, while service is rated for both cabin and ground workers.
The onboard chef and battery-powered candles on tray tables help to create the atmosphere of a candlelit restaurant dinner. Most notably, the airline was named World's Best Business Class Food in one of four categories in the 2017 World Airlines Awards, the industry's most coveted ranking, by London-based research firm Skytrax.
A fantastic lounge network The flagship Istanbul lounge is a show-stopper, with two floors, an open-air atrium, a grand piano, multiple Turkish and foreign live cooking food stations, standalone cafes, Turkish coffee, tea, and even olive stations, making it feel more like a gourmet food court or a top-tier Vegas buffet than an airline lounge. It has one-of-a-kind features including a complete golf simulator, pool table, video game stations, and an intricate slot car racing setup for kids, in addition to the regular high-end lounge perks like free massages, showers, and private luggage lockers with built-in USB chargers.