How Long is Southwest Hold Time?

Southwest Airlines is a low-cost carrier worldwide and one of the major airlines in the United States. While traveling with the airline, you might get across specific policies that need to be explained. And for a clear view of that, you can approach its customer service team. Thus to contact, there are many modes, and each method has a different hold duration and detailed information about that you can get by referring to the subheadings.

Know about the Hold Duration to Speak with Southwest Airlines

On Southwest Airlines, you can communicate with their customer service in different manners, and the information you can get from the below:-

Duration Via call

Calling is one of the preferable options after getting confused about the airline. Because of the easy ways of explaining the issues and following up with the ais provided after that. Thus, by using the Southwest Airlines Customer Service Phone Number, 1 (800) 435-9792, you can get answers then and there. After dialing, you get to choose an option from the IVR, such as this:-

  • Press1 to select a preferred language
  • Press 4 to change the flight date.
  • Press7 to submit the special assistance request
  • Press0 to speak with customer service.

Duration Via Chat

If you have hearing or speaking difficulty and getting hold times on call, then use the chat option as a substitute. There also you might get the answer on the spot, and the guide for using this has been elaborated at the bottom:-

  • Open the official website of SouthWest Airlines
  • After that, click on the contact us option
  • Now, click on the chat icon and select the start chat option.

Duration via Email

One of the easiest ways to share a question on the airline in written format is by email. Once you get there, you can attach the file or describe the issue in detail. And the Southwest hold time for this is about 12 to 48 hours, and the hit for using this option has been represented at the bottom:-

  • Visit the official website of SiouthWest Airline
  • And then, click on the contact us icon
  • After that, click on the send us an email icon
  • Later, you get to type the details asked in the form and click on the submit icon.

Duration Vai Social Media

You can find the airline customer service on the social media handles, and there you can send a direct message or tag them while making a post. But the response from them could take about 24 to 72 hours. And the links for that are as follows:-

  • For twitter, twitter.com/SouthwestAir
  • And for Facebook, facebook.com/SouthwestAir.

Duration via Post

Suppose the available online method on the airline only gets you customer service if the airline tries to send a letter for that. The postal address has been written at the bottom, but the replay may take five to six working days.

To- SouthWest Airlines
P.O. Box 36647-1CR
Dallas, Texas 75235

Thus, by going through here, you may not get the question: How long is Southwest's hold time? So select the modes as per the hold times.

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