How Long Does it Take to Get a Response from Emirates?

In general, Emirates is one of the most famous middle-eastern airlines that promises good quality customer service to its customers. At times, the hold time might get longer on call and chat if the line s busy enough to wait. To get a response from Emirates, when the lines are busy, you can choose to place a request for the same. There are different methods through which you can request a call back from them. These ways are explained in the content in detail.

How long is the hold time of Emirates? 

If you are trying and willing to connect with the customer service team, and the hold time is long enough, you can skip waiting and request a call back from the team. The hold time of the Emirates chat service is till 30 to 40 minutes. And the hold time on Call is up to 30 to 35 hours.  

Different ways through which you can avoid the hold time. 

Avoid hold time by placing a callback request on the callback form-

To place a request for the callback from the team Emirates, you can fill in and submit the callback form. In order to get the form, you can go through the steps as follows: 

  • Browse through the page of Emirates 
  • Navigate to the contact page from the Help option available at the top o the homepage. 
  • Then, on the contact page of the airlines, from the more option, get to the callback form. 
  • Fill out the form, and explain your query in detail, which can help the representative to understand your question. 
  • Submit the form, and then you shall receive an email to your registered email address. 

Skip the hold time via email- 

If you wish to get a callback from the airlines, you can draft them an email explaining your query and then send it to the official email address of the airline security @ The team shall soon get back to you and then will help you with your requirement. The maximum time the team shall revert is 18 to 20 hours. Ensure that you provide your relevant contact details, which the team will get back to you. 

Skip the hold time through Call

If you wish to skip the hold time, place a request with the team to get a callback from the team; then, you can place at Emirates Phone Number 1 (800) 777-3999. Follow the IVR and wait for the agent to contact you. Once the hold time is extended, you shall receive one more IVR as follows: 

  • Press 0 to disconnect the Call. 
  • Press 9 to wait for the representative more. 
  • Press # to place a request for a callback from the team. 
  • Enter as per your requirement and connect with the executive from the team. 

Bottom Line 

Hopefully, the above content has helped you best with the ways through which you can hold time and get help at the least possible time. If you still get stuck somewhere and are still trying to get a way out of it, you can choose to contact Emirates Customer Service and seek help, or you can also skim through the official page of the airline. 

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