How do you Get Through Swoop?

If you have booked swoop airlines flight tickets but, for some reason, you cancel your reservation within the initial 24 hours, and you want to get a refund for your cancellation, then you can reach the customer care services of the airlines. In the forthcoming section, different methods are described to contact airlines and resolve your problem.

Various approaches to reach Swoop Airlines customer care services:

Reach Swoop via phone number: 

The airline allows passengers to reach customer care services by dialing the official Swoop Airlines Phone Number: 1-587-441-1001. Customers will be provided an IVR menu to select one number as the call gets connected to the computer-generated voice. They need to press one of the numbers from the given menu:

  • Press 1: To choose your language
  • Press 2: To book flight tickets
  • Press 3: To cancel your reservation and request a refund
  • Press 4: To inquire about your luggage
  • Press 5: To request special assistance
  • Press *: To request a callback

After pressing one number, the customers will be connected to the corresponding customer care representative, who will generate the finest possible solution to eliminate your issue.

Reach Swoop via live chat: 

Swoop Airlines allows passengers to use live chat facilities via messenger. To use this service following steps must be obeyed by the people carefully:

  • Start the process by visiting the official swoop airlines website via your browser.
  • To proceed further, you must select the language according to your country.
  • Now, if you are a registered swoop account holder, you must log in to your existing account by entering your id and password, or if you are new to the page, you must sign up using your credentials.
  • Once you log into your Swoop account, you need to press the "need help" option from the top menu bar.
  • Scroll to the extreme bottom of the contact and support page & you will discover a messenger icon.
  • Hit the symbol to start the chat process.
  • As you click "use messenger," Another chat window will open that will provide you with different options for frequently faced issues.
  • You can either select one from them or write your problem in the chat window and press the arrow icon.
  • Soon you will be responded to by a swoop customer care representative who will generate the finest possible solution to remove your problem. 
  • You can also request a callback using this option at your desired time.

Reach Swoop using social media: 

If you receive torn bags after your journey, you can complain and share your experience. You can write your problem and post it tagging the official swoop account. Also, the post can be shared on different platforms to reach the airlines. Swoop lets customers send direct messages, follow their page to receive important updates, and grab amazing traveling deals. The passengers can use the following platforms to connect with Swoop:

  • Facebook: facebook.com/swoopairlines
  • Instagram: instagram.com/swoopairlines
  • Twitter: twitter.com/swoopairlines

Reach Swoop by sending mail: 

Customers can also draft a mail if the Swoop Airlines Customer Service Number doesn't work, mentioning their problems clearly and attach the supporting documents and drop the mail at the official mailing address:

22 Aerial Place NE, 
Calgary, AB, 
Canada T2E 3J1

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