How do I Get Through to Japan Airlines?

Japan airline is one of the international and flag carrier airlines of Japan that flies over more than sixty international and thirty domestic destinations. It is a five-star certified airline known for the quality of services and products it provides to its customers online, on board, and at the airport. You can contact them if you have any queries about the airline's services. If you want to know how to get through to Japan Airlines, you can read the information in the content. 

Services for which you can contact Japan Airlines

You can contact the airline's customer service team for various services. The services that you can get stuck with are as follows: 

  • Cancellation and Refunds. 
  • Flight bookings or reservations. 
  • Make changes to your made bookings. 
  • Avail of the additional services at the airport. 
  • Get discounts for a new booking.  
  • They are taking up new membership of JAL. 

Methods to go through the Japan Airlines Customer Team

There are various methods through which you can contact the airlines. Read the following to know more: 

Through the Call Process

You can call the airlines at the official number. The Japan Airlines Phone Number is 1800 525 3663; go through the IVR process so that you can contact the team. After choosing a preferred language, you can go through the given IVR as follows:

  • Dial 1800 525 3663, and Press 1 to book new tickets. 
  • Press 2 to make changes to the booking. 
  • Press 3 to cancel the booking. 
  • Press 5 for more options. 
  • Press 7 to speak with an executive from the team. 

Wait for a few minutes. Upon getting connected, the executive shall help you with your query aptly. 

Through the chat process

You can also chat with the airlines. To get on to chat, you can navigate to the webpage and then reach out to the contact page of the airlines. Here, from the available contact options, choose the chat option. A dialogue box will expand on the screen where you can chat with the live agent from the team. 

Via Email

You can choose to draft an email and then send the same to the official email address of the airline, where you can connect, explaining your query to the team. The team shall soon get back to you within 24 hours of making the purchase. 

Other ways

There are various other ways to get in touch with the tea other than calling at Japan Airlines Customer Service Phone Number. You can get through their contact forms or social media sites. 

Contact Information Of Japan Airlines. 

The various contact details you might need to get through the team are: 

1. Contact Number- 1800 525 3663

2. Official email address- jal_priority/at/

3. Mailing Address- 300 Continental Boulevard

Suite 400. El Segundo
CA 90245 USA


If you have any other queries, you can go through their official webpage or contact the customer service team of the airlines. The unit shall help you with an apt solution for the raised query. 

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