How Do I Contact Air India Express for Refund?

Air India Express is the best and low-cost airline service. It is India's first cost-efficient international airline. The cost of tickets is reasonable as compared to other airline services. Passengers traveling through flight may come across any circumstances where they have to cancel the flight tickets, because of which they have to request a refund from the airlines. 

There are certain policies for the refund of the flight tickets. Passengers should know the Air India Express refund policy. To know the policy of refund, passengers have to contact the airlines.

Here are the Steps, Following Which You will Get Access to Contact Air India Express to Get a Refund

Phone call: a phone call is the easiest method to connect to a customer care service. A customer care executive will help you 24 hours a day. Share the flight details as well as personal details with them. The executive on the phone call will let you know about the policy or status of the refund. Steps to get contact details of Air India express helpline number are mentioned below:

  • Open the web browser on a mobile phone or pc
  • Open Air India express's official website. 
  • Now scroll down the page to the end and look for the contact us option
  • From the option contact us look for option customer support.
  • There you can get the Air India express customer care number 044-40013001 or 044-24301930.

Email: If the customer support executive cannot help, the traveler can contact air India express for a refund through email. Write down all your concerns related to the refund. Mention the flight details, personal details, and your date of cancellation. The customer care executive will revert to the mail as soon as possible. Here are the things which you have to follow to send the email:

  • Open any of the search engines, whichever you like.
  • Open the official website of Air India express 
  • Now scroll down, and click on "contact us."
  • After clicking on "contact us," click on the customer support option
  • There you can find the email address of Air India express.

Mail: if a traveler's query or problem is not solved. Passengers can drop a mail to the Nodal officer for complaints. Still, passengers who are not satisfied can also mail to the appellate authority on his mail. The mail address of both nodal officers for complaints and appellate authority are mentioned on the official website of Air India Express below the email address.

Social media: after all the methods mentioned above, travelers cannot reach or get in touch with the airlines, so they can also use social media to contact them. Passengers can post on the walls of the airlines on Facebook, upload a story on Instagram, mention them in their post, or use Twitter to tweet on their wall. 

As you have read the information given above in this article, it will help you find the way to contact air India express for a refund, and they will try to give passengers proper assistance.

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