How do I Complain to Volaris?

Volaris is one of the renowned airlines as they always deliver the services according to the needs and requirements. You can proceed to their web portal and book the flight seat online. As they offer vast services, sometimes passengers indulge in the issues. Due to this, you can file a complaint to the representative at Volaris airlines and talk to customer service. To register a flight-related complaint, you can choose from the different ways and send the queries. Thus, you can read the below information and file the complaint accordingly.

Through the complaint form:

You can write your complaint online and send it to Volaris airlines. Therefore to make a complaint to Volaris airlines, you can follow the below simple steps:

  • Firstly, you must get access to the official website of Volaris airlines. 
  • After that, you can select the contact handle available at the top left of the screen.
  • On the next screen, you need to scroll down and find the different ways to communicate with the representative. 
  • You can tap the write to us option and see the contact form on the new page.
  • There, you can choose the topic and add the complaint's details in the request form.
  • You need to provide the correct contact details and describe the complaint.
  • At last, you need to attach the relevant documents of the complaint, if any.
  • Once you tap the submit button, your request will be transferred to the representative.

Through phone:

You can also communicate with the representative on the phone related to the complaint. You need to dial the Volaris customer service phone number +52 (55) 1102 8000 and follow the IVR commands carefully.

  • Press 1 for the language selection
  • Press 2 to modify the existing reservation
  • Press 3 to book the flight
  • Press 5 for the mileage-related issues
  • Press 6 to make a complaint
  • Press 7 to talk to the live person

However, when you choose the above button, your phone call will be assigned to the representative on the spot. You can register your complaint with them and get guidance. 

Through chats:

Another quickest way to get through with customer service is on chats. To send the issues on the messages, you can follow the given steps:

  • Initially, you can open the official website of Volaris airlines.
  • Then, you can tap on the contact section available on the website.
  • You can select the chat option and get the live chat pop-up box there.
  • You can choose the query to describe it in the live chat box. 
  • With this, you can send the complaint to the virtual person immediately. 
  • The live chat facility is accessible around the clock.

Through social media:

Volaris airlines also grant you to follow them on the social sites given below to file a complaint:

  • Facebook: facebook.com/volaris
  • Twitter: twitter.com/flyvolaris
  • Instagram: instagram.com/ flyvolaris

You need to send a complaint directly to customer service on the messages. They will take action on the issue immediately. Although, you can get the Volaris phone number from the contact section of the social sites.

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