How Do I Complain to Aeromexico?

Suppose you have a complaint regarding the airline and you don't know how do I complain to Aeromexico. Passengers can use different methods to complain to Aeromexico, get in touch with someone on the communication method, and raise the complaint. To use alternative communication methods, you must visit the official website and tap on the communication method according to your preference. You can submit your complaint or issue with them, and they will provide you with a solution to your problem as soon as possible. 

Different Ways to Complaint Aeromexico

1. Call

If you want to connect with the representative on a call, you should have the contact number of the airline. When you get the  Aeromexico customer service phone number, you can dial that number and get in touch with someone. Here are some steps to get the contact number-

  • Open the official website of the Aeromexico Airline. 
  • Please scroll down the website and tap on the contact us option. 
  • Now, the new page will open. You have to tap on the contact option once again.
  • Again the new page will open now. You have to enter the required details. 
  • You have to sign the declaration form and tap on the send option. 
  • If you need to get in touch with someone, you can dial the official number 1(800) 237-6639.
  • Hear the IVR steps carefully. 
  • Once you get in touch with someone on a call, you can raise the complaint with them. 
  • They will resolve your complaint as soon as possible.

2. Chat

If you did not find the Aeromexico customer service number on the website. You can chat with the live agent and get the contact number. To use the chat option, you must follow the process. Here are some steps:

  • Open the official website of Aeromexico airlines. 
  • Go down to the website and tap on the chat option. 
  • Now, the chat box will open, and you must respond to their questions. 
  • You will get in touch with the live agent and now enter your complaint in the chat box. 
  • You will get a solution to your query as soon as possible. 

3. Email

Passengers can send their complaints on the email id. If the passenger is looking for the email id, they must follow the steps. Here are some steps to get the email id:

  • Go to the official website of Aeromexico Airlines. 
  • Tap on the search bar on the right screen of the homepage. 
  • On the search bar, you must type email and see the result. 
  • You can select the email id according to your query. 
  • Send the email on this id- kolivo@aeromexico.com.
  • You can send the message to the representative and get a response to your issue within a few hours. 

4. Connect Aeromexico on Social Media

If you have any complaints from the airline and nobody gives you a response on a call, chat, or email. Passengers can connect to the airline on social media. You must visit the airline's official website if you don't know how to connect to the airline on social media. Go down and tap on social media according to your preference. When you join the airline on social media, you can send messages on their pages. They will give you a response as quickly as possible. 

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