How Can I Ask a Question on British Airways?

British Airways is one of the most important airlines in the United Kingdom. You can get a number of facilities while traveling on the airline. If you are willing to book a ticket from British Airways, you can easily do it from the official website.

If you want to ask a question on British Airways regarding flight bookings and policies, you can take the help of this article. You will learn different methods to ask questions from customer support.

Methods to contact British Airways to ask questions

Through phone call:

If you have any questions about your booking on British Airways, you can follow the steps below to ask a question.

  • Head to the official website of British Airways by following the https://www.britishairways.com link.
  • You will find the Help and Contact option form the bottom of the page.
  • You can click on the button to see the contact details.
  • You can choose any of the below headings to see the contact numbers and postal address.
  • For executive club inquiries, you need to dial 1 800 452 1201.
  • If you want to ask a question on British Airways on different topics, you need to click on the third option.
  • You will find a list of issues that you need an answer for. You can choose the Customer Relations link to ask a question.
  • Dial on 1-800-247-9297 to get an answer to booking-related questions.
  • Dial 1-312-843-5794 for post-travel queries.
  • The timings to contact the customer support is Monday to Friday (09:00-13:00 EST)


Through Live Chat:

If you don't want to ask questions on the call, you can choose the option of Live Chat from the official site.

  • Follow British airways website to get on the contact page.
  • Now take your cursor at the bottom right corner to see the message icon.
  • Once you click on the three dots, you can see the chatbox on your screen.
  • You can click on any of the topics to ask a question.
  • You will get a reply from the customer representative.

Through Twitter:

If you want, you can raise a question on the Twitter account of British Airways. You need to click on @British_Airways on the official website. You will be able to tag the Twitter handle in your post and ask a question. You can directly message customer support also.

Through Mail:

You can send a mail to the postal address given on the official website. You have to write the flight details and the question you want to ask. The address is given below:

British Airways Customer Relations

  • 2 Park Ave Suite 1100
  • New York NY 10016

Through email form:

You can fill an email form and send a mail to customer support. You can follow the link https://www.britishairways.com/travel/askbainter/public/en_us to see the email form. Just fill the form to get the answer by email.

So, these are the methods by which you can ask a question on British Airways. You can also see the FAQ section from the official website to get the idea. If you want, you can choose other social media platforms to get the answer.

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