How can I Get Refund from Swoop?

Swoop is a Canada-based ultra-low-cost airline that provides passengers with the best inflight and airport services. The passengers traveling with Swoop will always be satisfied as they will always get the best inflight and airport services. If the passengers have to cancel their flight tickets due to unavoidable circumstances, they are spectacle about whether they will get a refund from Swoop. In that case, they don't have to worry as the airline allows the passengers to get a quick flight ticket refund. However, they must follow the rules and regulations to get a refund from Swoop. 

Swoop Airline Refund Policy

  • As per the 24 hours risk-free period, if the passengers cancel their flight ticket within the initial 24 hours of reservation, they will get a complete refund of their flight ticket amount. However, this rule applies to reservations made at least seven days before the scheduled departure. 
  • Suppose the passengers cancel their non-refundable flight ticket after 24 hours of reservation. In that case, they will get the travel credit for a future booking of half of their ticket amount. 
  • If the flight ticket is canceled due to any medical issue, the passengers will get a complete refund of their flight ticket amount. Provided the passengers have to submit the necessary documentation supporting the reason for their cancelation. 
  • Suppose the cancellation of the flight ticket is made by the airline without informing the passengers. In that case, the airline is responsible for refunding their ticket amount and any compensation for their loss. 
  • If there is a delay of more than three hours in the scheduled flight departure, the passengers opt to cancel their flight ticket. Then also, they will get a complete refund of their ticket amount and compensation for any loss caused to them by the airline due to flight delay.

The process to get a refund from Swoop Airlines.

There are three ways the passengers can cancel and get a refund of their flight tickets: Swoop Airlines Phone Number, online through the airline's official website, or on the airport reservation desk. The steps to make the cancellation online are mentioned as follows. 

  • Jump onto the airline's official website and look for the 'Manage Booking' section on the top tab of the airline. 
  • Enter the PNR number and the passenger's last name to proceed further and get onto the flight detail page. 
  • Once you get onto your flight detail page, look for the cancellation option. 
  • Follow the instructions and fill in the necessary details and the reason for your cancellation. 
  • The reason for the cancellation must be given to claim the refund of your ticket amount. 
  • Once the cancellation process is complete, you'll get redirected to the payment page, where you have to set off the cancellation charges from the ticket amount, if any. 
  • Once the process is complete, a link will appear on your screen, click on the link, and you'll get redirected to the refund form. 
  • Fill out the details and submit the form, and the refund will get initiated in your account in 5-7 business days. 

Bottom Line

The above-given information will be sufficient for you to know about the refund policy of the airline and for more details, contact Swoop Airlines Customer Service Phone Number to get quick help.

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