Air India Airport Office in New Delhi (DEL), India

Air India has been a 27th member of Star Alliance since July 11, 2014. Also, it is a flag carrier Airline of India which is headquartered in New Delhi and owned by Talace Private Limited, a Special-Purpose Vehicle of Tata Sons, after Air India Limited's former owner, the Government of India, completed the sale. And it serves over 60 international destinations and five continents. Air India is a huge Airline that always takes care of its passengers in every aspect. So, to contact the Air India office in New Delhi, India, you can use various options that are provided by Air India. So in order to do that, you can read the guidance that is mentioned below.

Contact information for Air India Office in New Delhi, India:

Regional Cargo Manager NI, Air India Limited GSD Complex, IGI Airport Terminal II, New Delhi 110037 

  • Email:
  • Office tel no: 011-25654132 / 011-25654287
  • (24x7) Mobile No: 011-8800197889 / 9599931625 / 011-25653635 / 25652183 / 25652171
  • Fax: 011-25654296

Manager-Domestic Cargo, Old Haj Terminal, Gate No. 1, IGI Airport, Terminal-2, New Delhi-110037

  • Mobile No: +919871796195 / +918826294660/61/62 / +919818455300 / +919599931749

Manager Cargo Ops Intl, Delhi Cargo Service Centre Pvt Ltd, Cargo Terminal 2, Gate 6, IGI Airport, New Delhi 110037

  • Email:,
  • Office tel no: 011-25654419, FHU 011-47080767/68/69

Other ways to contact Air India:

Air India always welcomes your queries in a pleasant way, and the executives who are sitting to help you with that. You can take advantage of the 24/7 free services of Air India by calling the  Air India New Delhi office customer service phone number to connect with the agent. Make a call, and the agent from Air India will inquire you about everything. So, for the procedure, you can follow the below steps. 

  • Dial any of the numbers 0124-2641407 / 020-26231407 / 1860 233 1407. 
  • Then select Hindi or English by pressing 1.
  • To make reservations with Air India, press 2.
  • To change flight details, press 3. 
  • To cancel your reservation with Air India, press 4. 
  • For the refund, and related queries, press 5. 
  • For seat selection, press 6. 
  • To add extra baggage, press 7. 
  • To connect with the customer service agent of Air India, press 8. 
  • Wait for a few seconds, and your call will connect with the agent. 
  • Ask your queries with them. 

Can I request a callback from the Air India Agent? 

Yes, you can request a callback from an Air India agent. For that, you need to make a phone call to the Air India New Delhi office contact number, and after some IVR formality, your call will be registered with the agent. You can mention your preferred time and date to them. And at that exact time, you will get a call from the executive of Air India. Also, it is suggested that you always choose two or three days to get a callback because representatives are quite busy. 

How can I connect with the social media of Air India? 

If you do not want to go with the phone call suggestion, then you can also send your query to the agent on the social media handles of Air India. Social media is something that is used by everyone nowadays. So, why not make social media useful for your queries as well? Every social media handle provides you with the option of chatting. You can click on that and ask your queries. To chat, you can click on the link that is mentioned below. 


For any further queries, you have the live chat option of Air India. You will see this option on the official website of Air India.

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